Privacy Police for ADISRA SmartView and ADISRA SmartView App

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Privacy Policy

Effective Date: July 12th, 2023

This Privacy Policy describes how ADISRA SmartView and ADISRA SmartView App (“we,” “us,” or “our”) collects, uses, and protects the personal information you (“user” or “you”) provide when using our software product (the “Product”). By using the Product, you agree to the terms and practices outlined in this Privacy Policy.

Information Collection

1.1 Personal Information:

We may collect personal information from you when you voluntarily provide it while using the Product. This may include your name, email address, contact information, or any other information you choose to provide.

1.2 Usage Information:

We may also collect non-personal information about your use of the Product. This includes data such as your device information, operating system, IP address, and usage patterns. This information is collected in an aggregated and anonymized form and is used to improve the Product and provide better user experiences.

Use of Information

We use the collected information for the following purposes:

2.1 Providing and Improving the Product:

We use your personal information to provide you with access to the Product and its features. We may also use the information to enhance and improve the functionality, performance, and user experience of the Product.

2.2 Bug Fixes and Technical Support:

We may use crash reports and other error information to diagnose and fix software bugs, errors, and compatibility issues. This helps us ensure the stability and reliability of the Product. Additionally, we may use your information to provide technical support and address any inquiries or concerns you may have.

2.3 Communication:

We may use your contact information to send you important updates, notifications, or announcements regarding the Product, including software updates, new features, or changes to our policies. You have the option to opt out of non-essential communications.

Information Sharing

We may share your personal information in the following circumstances:

3.1 Service Providers:

We may engage trusted third-party service providers to assist us in operating, analyzing, or improving the Product. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government regulation.

Data Security

We are committed to protecting the security and integrity of your personal information. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Product is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete the information from our records.

Your Rights

You have the right to access, update, and delete your personal information. If you would like to exercise these rights or have any questions or concerns regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy within the Product or by other appropriate means.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

ADISRA SmartView and ADISRA SmartView App
3432Greystone Drive, Suite 125, Austin, Texas 78731
Info@guides.adisra.com
Tel: 833-523-4772